Expert Software & Web App Testing
Got Questions?
We know you may have questions. We’ve compiled some common questions and answers below. Still have questions?
General Questions?
A QA (Quality Assurance) company helps teams build better software by testing it with care, strategy, and precision. QA companies focus on finding bugs, improving usability, and ensuring your product works as intended — across devices, browsers, and user needs.
QA Captain is a QA & testing-only consultancy. We don’t build apps or websites — we make sure yours works, scales, and earns trust. We do code test frameworks, automate test cases, and we’re working on developing new testing tools! Our work blends technical depth with empathetic engineering, so your product doesn’t just pass tests, it resonates.
Helping others create high quality software is our purpose!
Nope! QA Captain supports teams of all shapes: startups launching their first product, mid-stage companies grappling with bugs, software development agencies, or larger enterprises needing strategic QA leadership.
Consulting goes beyond task execution. We architect QA systems, shape strategy, and help your team scale clarity — not just increase test coverage.
Absolutely! Confidentiality is a non-negotiable. We’ll sign a mutual NDA to ensure trust, protection, and alignment from day one. Your team’s privacy is part of our professionalism. Ethics and discretion aren’t just business practices, they’re guiding principles.
No, and anyone who does is selling fiction. Software systems are complex, variable, and constantly evolving. Guaranteeing zero bugs isn’t just impossible, it’s irresponsible.
What QA Captain does guarantee:
– We’ll help you find the bugs that matter
– We’ll reduce risk through systemic, clarity-first testing
– We’ll leave your product better than we found it
We test with care, context, and integrity. That’s how you ship with confidence, not false promises!
Not yet, but we’re building toward it. QA Captain is currently a founder-led independent consultancy. Our services are hands-on, strategic, and personal. As we grow, we plan to offer expanded delivery models, but we’ll never sacrifice the clarity or care that make us different.
For now, when you hire QA Captain, you work directly with senior expertise, not intermediaries or anonymous testers.
Responsive web testing? Yes. Native mobile apps? Not yet. We currently focus on responsive browser testing across platforms. If you need true mobile device testing, we may be able to scope for that. We don’t stretch into services we can’t deliver with confidence. When we expand, we’ll do it with intentionality.
No problem! Our service menu is a compass, not a cage. You don’t need to buy the whole bundle. Whether you need one type of testing or multiple types, we’ll scope a solution that fits your needs and budget. We don’t gatekeep testing. We guide it!
Absolutely! We take quality seriously! Our site reflects our high standards for accessibility, usability, and clarity. We audit our own platform before ever touching yours.
And yes, we’ve noticed that many testing companies ship buggy, pixel misaligned websites. We wouldn’t hire one that doesn’t test its own assets, and we don’t expect you to either! And hey, if you find a bug we missed? We’ll give you a discount if you sign up for our services!
That’s Debug Duck™: QA Captain’s feathered sidekick and our resident rubber duck debugger! Inspired by the classic developer ritual of explaining your code to a rubber duck to promote clarity, Debug Duck listens patiently and quacks with insight. He’s part quality advocate, part chaos detector, and fully committed to discovering bugs!
Why a duck? Because ducks are deceptively complex. Calm on the surface, paddling like mad underneath, just like good QA. Debug Duck reminds us that quality isn’t just about perfection, it’s about curiosity, empathy, and a little bit of quackery.
So if you’re stuck, try explaining it to the duck. He’s surprisingly wise for someone made of pixels!
Oh, and if you’re curious about our nautical theme, check out our colophon!
Great! We have answers. Our pricing philosophy is explained on the Services FAQ page. If your situation feels unique or nuanced, just contact us. We love custom challenges!
We welcome them! Questions spark curiosity and clarity fuels quality. Reach out anytime. We’re happy to schedule a call, explain our process, or dive into your specific context.
Did we answer your questions?
Reach out and let’s talk! We don’t do pressure, we do clarity.